by Tonya Hunke (Author)
Chatbots are supported by a range of different platforms, but Facebook Messenger is probably the most important when it comes to dealing with shoppers. This book is a guide on how to create chatbots for Facebook Messenger. These chatbots can be used to respond to queries from customers in the absence of the business owner. Facebook Messenger Chatbots should be trained well so that customers may get relevant answers to their questions. This book guides you on how to do this. Other than responding to responding to customer queries, Facebook Messenger Chatbots can be used for other tasks like broadcasting messages to customers, showing product images to customers, allowing customers to place orders, order processing, payment processing, etc. The author guides you on how to implement these features on your chatbot. The author guides you on how to use various platforms to create chatbots with the above features in a step-by-step manner.