by Layna Fischer (Editor)
The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.
Number of Pages: 222
Dimensions: 0.47 x 10 x 7 IN
Publication Date: September 30, 2009