{"product_id":"breaking-through-bureaucracy-a-new-vision-for-managing-in-government-paperback","title":"Breaking Through Bureaucracy: A New Vision for Managing in Government - Paperback","description":"\u003cp\u003eby \u003cb\u003eMichael Barzelay\u003c\/b\u003e (Author), \u003cb\u003eAlan Altshuler\u003c\/b\u003e (Foreword by), \u003cb\u003eBabak J. Armajani\u003c\/b\u003e (Contribution by)\u003c\/p\u003e\u003cp\u003eThis book attacks the conventional wisdom that bureaucrats are bunglers and the system can't be changed. Michael Barzelay and Babak Armajani trace the source of much poor performance in government to the persistent influence of what they call the bureaucratic paradigm-a theory built on such notions as central control, economy and efficiency, and rigid adherence to rules. Rarely questioned, the bureaucratic paradigm leads competent and faithful public servants-as well as politicians-unwittingly to impair government's ability to serve citizens by weakening, misplacing, and misdirecting accountability.\u003cbr\u003e\u003cbr\u003eHow can this system be changed? Drawing on research sponsored by the Ford Foundation\/Harvard University program on Innovations in State and Local Government, this book tells the story of how public officials in one state, Minnesota, cast off the conceptual blinders of the bureaucratic paradigm and experimented with ideas such as customer service, empowering front-line employees to resolve problems, and selectively introducing market forces within government. The author highlights the arguments government executives made for the changes they proposed, traces the way these changes were implemented, and summarizes the impressive results. This approach provides would-be bureaucracy busters with a powerful method for dramatically improving the way government manages the public's business.\u003cbr\u003e\u003cbr\u003eGeneralizing from the Minnesota experience and from similar efforts nationwide, the book proposes a new paradigm that will reframe the perennial debate on public management. With its carefully analyzed ideas, real-life examples, and closely reasoned practical advice, \u003ci\u003eBreaking Through Bureaucracy\u003c\/i\u003e is indispensable to public managers and students of public policy and administration.\u003c\/p\u003e\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003eSimple, clear, and persuasive, \u003ci\u003eBreaking Through Bureaucracy\u003c\/i\u003e contains a lot of good advice on how to make government agencies work better.--Aaron Wildavsky, University of California, Berkeley\u003cbr\u003e\u003cbr\u003e\"An invaluable overview of the way government can change. This book doesn't simply identify problems, it also provides solutions. Right on!\"--Lowell P. Weicker, Jr., Governor of Connecticut\"\u003ci\u003eBreaking Through Bureaucracy\u003c\/i\u003e provides a diagnosis of what inhibits effective governance and offers a highly workable remedy for those ills.\"--Stephen Goldsmith, Mayor of Indianapolis\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eMichael Barzelay\u003c\/b\u003e is Associate Professor of Public Policy at the John F. Kennedy School of Government, Harvard University, and the author of \u003ci\u003eThe Politicized Market Economy\u003c\/i\u003e (California, 1986). \u003cb\u003eBabak J. Armajani\u003c\/b\u003e served as an executive in the Minnesota state government from 1983 to 1991 and is currently a Senior Fellow at the Humphrey Institute of Public Affairs, University of Minnesota.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 237\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.69 x 9.05 x 6.02 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 09, 1992\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42736936222783,"sku":"9780520078017","price":66.85,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/2b52eeff7d2cccecd36fc4e5615b0c5f.webp?v=1765148331","url":"https:\/\/dhlswag.com\/products\/breaking-through-bureaucracy-a-new-vision-for-managing-in-government-paperback","provider":"BBB","version":"1.0","type":"link"}