by Tom McQueen (Author), Karl Horst (With)
We need to abandon the practice of recruiting, selecting, hiring, and training people tht apply for jobs in the United States. Instead, we need to discover ways to engage passionate team members in our companies who want to communicate, collaborate, and compete in an ever-changing economy. When two out of three workers are either disengaged or actively disengaged in their jobs, not only do businesses suffer horrible economic consequences, our nation's workforce is saddled with even greater burdens. For more than a quarter of a century, Tom McQueen has facilitated employee engagement initiatives in companies throughout our country. The results have been universal; decreased employee turnover, increased employee engagement, and performance improvement that has yielded a growth in profits, record and sustainable levels of enhanced employee morale and productivity, and rising customer experience scores.