by Thomas A. Westerkamp (Author)
Community Association Manager's Standard Manual and Guide contains many results-oriented steps that reveal how to save tens of thousands of dollars in previously hidden savings and cost avoidance. These results can be effectively realized through the training, planning, and control processes described. Chapters include Organization and Management, Finance, Law, Maintenance, Maintenance Services, Safety and Security, and Strategic Planning. Ideas presented guide show the user how to improve longer range vision, reduce financial and functional emergencies, provide for continuous improvement, and enable an orderly, thoughtful means to deal with future challenges proactively. Setting cost improvement goals and achieving them helps the community to offset the need for large assessment increases or loans, while building a healthy reserve account and improving the value of owners' investments.
Most important for long-range success, the strategic planning methods show how to use operating expense accounts and reserve studies to link day-to-day decisions with long range goals to provide a practical path to achieve the established vision and mission, keeping both cost and functional objectives in mind.