{"product_id":"delivering-profitable-value-paperback","title":"Delivering Profitable Value - Paperback","description":"\u003cp\u003eby \u003cb\u003eMichael J. Lanning\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eNot another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 336\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.86 x 9.02 x 6.1 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 28, 2000\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42723218096191,"sku":"9780738201627","price":62.62,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/173a3c72c0e7675f99dc57f413fdc5c2.webp?v=1765098414","url":"https:\/\/dhlswag.com\/products\/delivering-profitable-value-paperback","provider":"BBB","version":"1.0","type":"link"}