{"product_id":"dialogue-mapping-building-shared-understanding-of-wicked-problems-paperback","title":"Dialogue Mapping: Building Shared Understanding of Wicked Problems - Paperback","description":"\u003cp\u003eby \u003cb\u003eJeffrey Conklin\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn contrast to the use of agendas and restrictive structures, dialogue mapping is a facilitation technique that allows the intelligence and learning of the group to emerge naturally. Each participant can see how their comments contribute (or don't) to the coherence and order of the group's thinking. The first full-length book to bring dialogue mapping to a wider audience, \u003ci\u003eDialogue Mapping\u003c\/i\u003e provides an exciting new conceptual framework that will change the way readers view projects and project management.\u003c\/p\u003e\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003eDialogue mapping reflects a new approach to meetings and collaboration, in which collective intelligence is achieved through framing powerful questions and rigorous and systematic exploration of their possible answers. A key insight of this approach is that \u003ci\u003eshared display\u003c\/i\u003e of the dialogue map promotes \u003ci\u003eshared understanding of and commitment\u003c\/i\u003e \u003ci\u003eto\u003c\/i\u003e the collective result. \u003c\/p\u003e\u003cp\u003eIn the first part of \u003ci\u003eDialogue Mapping, \u003c\/i\u003e Jeffrey Conklin introduces the key concepts: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eWicked problems\u003c\/b\u003e for which you don't really understand the problem until a solution has been formulated.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSocial complexity\u003c\/b\u003e the large number and wide diversity of stakeholders whose participation is essential to a robust outcome.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOpportunity-driven problem solving: \u003c\/b\u003e intelligent thinking is not linear! Creative cognition naturally jumps all over the problem-solution space.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eShared understanding: \u003c\/b\u003e the most expedient means for overcoming fragmentation is forging shared understanding of all aspects of the problem-solution space.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe remaining sections provide a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving. \u003c\/p\u003e \u003cp\u003eThis is an excellent guide for all those interested in durable collaborative solutions in our increasingly tough business climates today.\u003cbr\u003e \u003cb\u003e--John C. Mitchell, former President, Business Printer Division, Lexmark International, Inc.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eJeff Conklin pioneered this field, showing the connection between conversations (dialogue) and solving wicked problems. His ideas are intellectually rewarding and, just as important, are tried and tested.\u003cbr\u003e \u003cb\u003e--Mark Addleson, Director, Organizational Learning Program, George Mason University.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Jeff has in this book is of powerfully basic importance to improving our Collective-IQ, and thus, in my view, to helping significantly change our world to be a better place.\u003cbr\u003e \u003cb\u003e--Douglas Engelbart, Director of Bootstrap Institute\u003c\/b\u003e\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003eDialogue mapping reflects a new approach to meetings and collaboration, in which collective intelligence is achieved through framing powerful questions and rigorous and systematic exploration of their possible answers. A key insight of this approach is that \u003ci\u003eshared display\u003c\/i\u003e of the dialogue map promotes \u003ci\u003eshared understanding of and commitment\u003c\/i\u003e \u003ci\u003eto\u003c\/i\u003e the collective result. \u003c\/p\u003e\u003cp\u003eIn the first part of \u003ci\u003eDialogue Mapping, \u003c\/i\u003e Jeffrey Conklin introduces the key concepts: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eWicked problems\u003c\/b\u003e for which you don't really understand the problem until a solution has been formulated.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSocial complexity\u003c\/b\u003e the large number and wide diversity of stakeholders whose participation is essential to a robust outcome.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOpportunity-driven problem solving: \u003c\/b\u003e intelligent thinking is not linear! Creative cognition naturally jumps all over the problem-solution space.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eShared understanding: \u003c\/b\u003e the most expedient means for overcoming fragmentation is forging shared understanding of all aspects of the problem-solution space.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe remaining sections provide a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving. \u003c\/p\u003e \u003cp\u003e\"This is an excellent guide for all those interested in durable collaborative solutions in our increasingly tough business climates today.\"\u003cbr\u003e \u003cb\u003e--John C. Mitchell, former President, Business Printer Division, Lexmark International, Inc.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Jeff Conklin pioneered this field, showing the connection between conversations (dialogue) and solving wicked problems. His ideas are intellectually rewarding and, just as important, are tried and tested.\"\u003cbr\u003e \u003cb\u003e--Mark Addleson, Director, Organizational Learning Program, George Mason University.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"What Jeff has in this book is of powerfully basic importance to improving our Collective-IQ, and thus, in my view, to helping significantly change our world to be a better place.\"\u003cbr\u003e \u003cb\u003e--Douglas Engelbart, Director of Bootstrap Institute\u003c\/b\u003e\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eJeffrey Conklin\u003c\/b\u003e is a lifelong student of organizational communication and collaboration, and the tools that support them. As Director of CogNexus Institute he remains active as a practitioner of dialogue mapping, although his main joy is teaching dialogue mapping as the art and science of creating shared understanding.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.58 x 8.98 x 6.24 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 01, 2006\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42724112924735,"sku":"9780470017685","price":181.33,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/2a630b8e9d9c3f5cb2ef7bac31195906.webp?v=1765101528","url":"https:\/\/dhlswag.com\/products\/dialogue-mapping-building-shared-understanding-of-wicked-problems-paperback","provider":"BBB","version":"1.0","type":"link"}