by Harvard Business Review (Author), Begoña Merino Gómez (Translator)
Hoy sabemos que la empat a es un factor fundamental para mantener buenas relaciones y que incluso contribuye a mejorar el proceso de desarrollo de un producto. Es f cil decir que para comprender las motivaciones y emociones de los dem s basta con ponerse en su lugar, pero muchas veces la realidad es bien distinta. Este libro te ayuda a entender qu es la empat a y por qu es importante, as como a superar los obst culos que te impiden desarrollarla, o, por el contrario, a limitarla en aquellos casos que sea conveniente.
Today we know that empathy is a fundamental factor in maintaining good relations and that it even contributes to improving the process of developing a product. It is easy to say that in order to understand the motivations and emotions of others it is enough to put oneself in their place, but many times the reality is very different. This book helps you to understand what empathy is and why it is important, as well as to overcome the obstacles that prevent you from developing it, or, on the contrary, to limit it in those cases that are convenient.