{"product_id":"level-3-customer-service-specialist-paperback","title":"Level 3 Customer Service Specialist - Paperback","description":"\u003cp\u003eby \u003cb\u003eTim Webb\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eLevel 3: Customer Service Specialist \u003c\/em\u003e\u003c\/strong\u003e has been designed and written to support those studying for the Level 3 Customer Service Specialist Apprenticeship and also the Level 2 Customer Service Practitioner Apprenticeship and other, similar, Level 2\/3 Diplomas and Certificates in Customer Service.\u003c\/p\u003e\u003cp\u003eThe book covers the theories and hypotheses covered in the syllabus of the qualifications and explains them in a plain and straightforward manner.\u003c\/p\u003e\u003cp\u003eThe book is designed to match the modules of study in the apprenticeship standard and therefore make selective study very straightforward.\u003c\/p\u003e\u003cp\u003eIt is also intended that this book will become a valuable point of reference not only whilst studying for an apprenticeship, but also afterwards, with many areas of support and guidance appropriate and relevant to a career in Customer Service after the qualification has been achieved.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 250\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.53 x 9.21 x 6.14 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e March 31, 2022\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42735728918591,"sku":"9781789632866","price":50.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/0cf2c6cc221149efbaa7aa6e4b3518b7.webp?v=1765144474","url":"https:\/\/dhlswag.com\/products\/level-3-customer-service-specialist-paperback","provider":"BBB","version":"1.0","type":"link"}