by Rudolph W. Giuliani (Foreword by), Ilene Marcus Msw Mpa (Author)
If annoying people are stealing your time and energy, this is the book for you. Let management guru Ilene Marcus show you how to manage these dynamics.
Drawing on her own years of experience managing annoying people in every conceivable setting, Marcus will help you learn to navigate the rocky terrain of power with teams, bosses and those working for you.
In witty, engaging prose, Marcus shows you how to do more with your time and resources to focus on results.Whether you're a rookie manager or seasoned veteran of the C-suite, Managing Annoying People will put an end to your irritation and jumpstart your effectiveness.
Author Biography
Ilene Marcus is a dynamic, results-driven leader with expertise in complex workplace environments.
With professional experiences ranging from the public sector to the tech pioneer DoubleClick, from stalwart nonprofit organizations to healthcare companies, and from product-driven small businesses to leading CEO organization Vistage International, Marcus has had the opportunity to work with plenty of annoying people.
Marcus holds two master's degrees from Columbia University in social work and public administration, giving her a unique skill set that has served her well throughout her career in the C-suite. Serving under Mayor Rudolph Giuliani, Marcus spearheaded New York City's historic welfare reform, which involved managing millions of dollars and 10,000 people.
In addition to serving as an adjunct faculty member at Columbia University for ten years, Marcus also mentors business leaders. She seeks to help drive their agenda to build workplaces where success, inspiration, kindness, and joy define the culture.