by Alain Lempereur (Author), Jacques Salzer (Author), Aurelien Colson (Author)
When negotiation fails, mediation avails other moves for an amicable resolution. Whether you are a current or future mediator or a party to a conflict, this is your essential companion to the theory, concepts, and best practices of mediation.
In a world ridden by social divisions, responsible resolution of conflicts is more timely than ever. What happens when parties are unable to negotiate an agreement together? The next move is to invite a third party to reset the negotiations, facilitate the exchanges, rebuild a working relationship and empower the parties to explore the past, surface their present needs, invent, evaluate and choose the best solutions for the future.
Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities and corporations. You will understand mediation better, and its significance in your personal and professional life. You will be able to develop a flexible mindset and a broad outlook to achieve sustainable outcomes. This book will cover:
- Models and principles from various domains of mediation: family, business & labor, public affairs, international relations
- A mediation framework to prepare for mediation and to run its process smoothly
- A step-by-step approach to a mediation session, from the opening until a possible settlement, via the various phases of problem solving
- Mediation traps and how to avoid them--for mediators and parties alike
- Ethics of mediation and questions of responsibility
Mediation: Negotiation by Other Moves is essential reading for anyone who wishes to develop a pragmatic approach to mediation.
Front Jacket
If managed responsibly, mediation is preferable to protracted conflict, but it remains underutilized in much of the private and public sectors. This book offers a step-by-step guide on how to drive a mediation process, uncover the roots of conflict, acknowledge the parties' needs, identify workable solutions, and overcome common traps, while ensuring professional and personal ethical standards.
An essential reading for mediators, facilitators, ombuds, moderators, businesspeople, and lawyers, Mediation: Negotiation by Other Moves will also earn a place on the bookshelves of leaders and executives, as well as graduate and undergraduate students in conflict resolution, mediation, ADR, peacebuilding, law, and business.
"For anyone interested in mediation or as a reference for experienced practitioners, this book is an accessible and complete resource written by seasoned and world-class mediators."
--ANTJE HERRBERG, Mediator, European External Action Service and Founder of MediatEUr
"Both academics and practitioners need this book: it provides thoughtful advice on how best to structure the mediation process and promote the parties' better understanding of their conflict, and develop and assess alternative solutions."
--ROBERT MNOOKIN, Mediator and Professor, Harvard Law School and Program on Negotiation
"This book is essential for mediators and staff working in humanitarian, development, peace and security contexts. My one take-away from the book is that mediation is an art, a skill that one needs to practice and can learn. I highly recommend this book."
--PANOS MOUMTZIS, United Nations Assistant Secretary General; Executive Director, Global Executive Leadership Initiative, and former Humanitarian Coordinator for the Syria crisis
Back Jacket
THE ESSENTIAL GUIDE FOR ANYONE ENGAGED IN MEDIATION
Timely, efficient, and responsible resolution of conflicts is more important than ever. What to do when tensions escalate, and parties fail to negotiate on their own? How can we give negotiation a chance, instead of going to court, strike or even war? We can try mediation, which enables the pursuit of negotiation by other means. Mediation is increasingly sought by individuals, corporations, and governments, because they wish to remain in charge of their destiny and seek constructive solutions to end their most intractable disputes.
Mediation: Negotiation by Other Moves provides mediators, parties, and other stakeholders with a powerful and thorough overview of how mediation proceeds and succeeds. Its methodology elucidates grounding principles, real cases, concrete skills to reinforce and practical formulas to use. It presents new avenues to prepare for mediation and to navigate its process smoothly, from opening to settlement. This volume offers a one-stop, pragmatic framework for mediation, built upon decades of academic and practical experience, that applies to fields as varied as family, business and labor, public affairs, and international relations.
"In today's world we are called to be mediators in almost everything we do: mediation has become an essential aspect of true leadership and success. This book is a must read, not just for experts and practitioners, but also for whoever wants to foster inclusiveness and reciprocal understanding."
--ENRICO LETTA, Dean of the Paris School of International Affairs and former Prime Minister of Italy
"As a negotiation adviser, I have often observed the critical importance of responsible mediation. This brilliant book offers the secret keys to delivering success for all sides."
--KALYPSO NICOLAÏDIS, Professor of International Relations, Oxford University and European University Institute
Author Biography
ALAIN LEMPEREUR is Alan Slifka Professor and Director of the Conflict Resolution Program, Brandeis University, and Affiliate Faculty of the Program on Negotiation at Harvard Law School. He is a crisis mediator and has set up responsible mediation and negotiation programs worldwide for 27 years, including for humanitarian organizations.
JACQUES SALZER is a world expert in mediation, with 35 years of research and experience. He has mediated over 80 conflicts, and co-created mediation programs in universities and institutes on four continents. Most recently, he has been involved in post-war conflicts within communities of Northern Iraq, training facilitators.
AURÉLIEN COLSON is Professor of Political Science at ESSEC Business School and Director of the Institute for Research and Education on Negotiation (Paris, Brussels, Singapore). He has 22 years of experience in conflict resolution for international and European organizations from the public and private sectors.
MICHELE PEKAR is Associate Fellow at the Saïd Business School, University of Oxford. She has 25 years of experience as a leadership, negotiation and mediation practitioner, senior trainer and coach in over 20 countries. She is executive director of Co-Dev, Inc.
EUGENE B. KOGAN is a negotiation strategist who enables senior executives globally to achieve high-impact outcomes. He teaches at Harvard University's Professional Development Programs and conducts research on crisis leadership at Harvard Business School.