by Bob Copper (Author)
The Self Storage 101 Facility Operations Manual is designed to give the independent self-storage owner/operator a comprehensive set of Policies and Procedures intended to assist in the effective and profitable operation of their self storage facility.
Author Biography
Bob Copper, owner and partner in charge at Self Storage 101, a leading consultant firm specializing in the self storage industry, has worked with 100's of owners, operators and managers to improve the profits and value of their self storage assets. Bob is a highly sought out trainer, speaker and consultant who has conducted countless market studies, operational audits and due diligence projects since first entering the self storage industry as a District Manager with Public Storage. Bob writes frequently for various industry-specific publishing concerns and is a regular speaker at industry events.