by Wayne Taylor (Author)
The Dark Arts of Business: Elicitation is a no-nonsense guide introducing the reader to the use of elicitation (subtly drawing out information from an other person) during daily conversations. The coverage includes the use of basic elicitation techniques, advanced elicitation techniques, and the use of conversational gates and mapping.
Number of Pages: 76
Dimensions: 0.18 x 9 x 6 IN
Publication Date: January 29, 2012