by Productivity Press Development Team (Author)
The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.
Highlights include--
Number of Pages: 128
Dimensions: 0.3 x 8.98 x 6.14 IN
Publication Date: January 31, 2005