by Louis F. Hannigan (Author)
Understand, implement, and enjoy the fruits of the ISO 9001:2015 Quality Management System standard. This concise book deciphers the requirements into the principles that serve your organization. Numerous references verify the guidance and enable further study if desired. The ISO 9001:2015 standard, a vast improvement from the earlier versions, is a remarkable and concise model of a high-performance organization. However, it is just a model. This book empowers the organization to build on this model to create a quality management system that propels the organization to optimal performance.
Author Biography
Louis Hannigan has implemented and audited quality management systems for twenty years. He served in management positions within quality, operations, and finance disciplines. His credentials include certifications with Exemplar as a Quality Management Systems Lead Auditor and ASQ as a Quality Engineer, an MBA from the University of Chicago, and a BS from the California Maritime Academy.