The Other Soft Skill: How to Solve Workplace Challenges with Generational Intelligence - Paperback

by Carrie Root (Author)

How do you like to work?

Every generation has its own experiences that uniquely affect its communication preferences, expectations, motivations, and biases. When workers in a multigenerational workforce aren't aware of these challenges, there's breakdown, after breakdown, after breakdown. That's why perspective is king, although often unachievable without a little guidance.
Author Carrie Root has long observed how teams work, and often fail to work, together. In The Other Soft Skill, Root gives readers a glimpse into the training she's developed to solve these challenges with generational intelligence, a necessary skill to thrive in today's multigenerational workforce.

Back Jacket

Praise for The Other Soft Skill

The Other Soft Skill is a blueprint for success based on unlocking the power of generational intelligence and shared experience. I highly recommend it.
--Mark Koulianos, Executive Director, USF Office of Corporate Training and Professional Education

From the classroom to the boardroom, the techniques in The Other Soft Skill have already changed how I approach generational differences.
--James P. Getman, PhD, MBA, Program Director, University of Saint Katherine

This book is essential reading for all who serve as leaders and for all who seek to understand the art and science of effective leadership and followership within a diverse workforce and society.
--Vice Admiral Mel Williams, Jr., US Navy (retired), Coauthor, Navigating the Seven Seas

Every leader who wants to improve productivity and communication must read this pioneering book in order to gain a deeper understanding of their teams.
--Aránzazu Ascunce, PhD, Educational Developer and Coach, Catholic University of America