{"product_id":"thriving-on-adaptability-best-practices-for-knowledge-workers-paperback","title":"Thriving on Adaptability: Best Practices for Knowledge Workers - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eSurendra Reddy\u003c\/b\u003e (Foreword by), \u003cb\u003eLayna Fischer\u003c\/b\u003e (Editor), \u003cb\u003eKeith D. Swenson\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eAdaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively.\u003c\/p\u003e\u003cp\u003eSurendra Reddy points out in his Foreword: \u003cbr\u003e\"Imagine a fully integrated ACM system layered into the value stream of an enterprise. The customer support team is able to focus on customer needs, with easy access to the entire company's repertoire of knowledge, similar cases, information, and expertise, as if it were a service. To truly accommodate customers, companies must vest real power and authority in the people and systems that interact directly with customers, at the edge of the organization and beyond.\u003cbr\u003eACM empowers the knowledge worker to collaborate, derive new insights, and fine tune the way of doing business by placing customers right in the center where they belong, to drive innovation and organizational efficiencies across the global enterprise.\u003cbr\u003e\"It's a whole different thing; a new way of doing business that enables organizations to literally become one living-breathing entity via collaboration and adaptive data-driven biological-like operating systems. \u003cbr\u003e\"ACM, in my opinion, is the future blueprint for the way of doing business.\"\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThriving on Adaptability\u003c\/b\u003e describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists and many others who have to think for a living. These are people who figure out what needs to be done at the same time that they do it.\u003c\/p\u003e\u003cp\u003eIn award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you have instructive examples to optimize your own organization.\u003c\/p\u003e\u003cp\u003eThis important book follows the ground-breaking best-sellers in this series;\u003ci\u003eEmpowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, \u003c\/i\u003eand \u003ci\u003eMastering the Unpredictable \u003c\/i\u003eThriving on Adaptability: Table of Contents\u003cb\u003eForeword \u003c\/b\u003e\u003cbr\u003eACM 2.0: Decoding the Business Genome; The power of Data-Driven Adaptive Process Management, Contextual Intelligence, Case-Based Reasoning, and Machine Learning\u003cbr\u003eSurendra Reddy\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThriving on Adaptability, Introduction and Overview\u003c\/b\u003e \u003cbr\u003eLayna Fischer, Future Strategies Inc.Part 1: About Case Management\u003c\/p\u003e\u003cul\u003e\n\u003ci\u003e My Sandbox, Your Sandbox\u003cbr\u003eKeith D Swenson \u003c\/i\u003e\u003ci\u003eUnderstanding and Evaluating Case Management Software \u003cbr\u003eNathaniel G Palmer and Lloyd Dugan\u003c\/i\u003e\u003ci\u003eOntology-based ACM - The Need for Truly Adaptive Systems \u003cbr\u003eJürgen Kress, Clemens Utschig-Utschig, Hajo Normann, Torsten Winterberg\u003c\/i\u003e\u003ci\u003eCombining Compliance with Flexibility; Real life experiences from Norwegian Public Sector \u003cbr\u003eHelle Frisak Sem, Steinar Carlsen, Gunnar John Coll\u003c\/i\u003e\u003ci\u003eJustice is Served through Production Case Management \u003cbr\u003eJohn T. Matthias\u003c\/i\u003e\u003ci\u003eUsing Process Mining to Improve Adaptive Case Management Processes \u003cbr\u003eDr. William A. Brantley\u003c\/i\u003e\u003ci\u003eAnalyzing Communication Capabilities of CM\/ACM Systems, with the help of Language\/Action perspective \u003cbr\u003elia Bider\u003c\/i\u003e\u003ci\u003eEnterprise as a System of Processes \u003cbr\u003eAlexander SAMARIN\u003c\/i\u003e\n\u003c\/ul\u003ePart 2: Real-World Award-Winning Case Studies\u003cul\u003e\n\u003ci\u003eCognocare, an ACM-based System for Oncology \u003c\/i\u003e\u003ci\u003e Crawford \u0026amp; Company, United States \u003c\/i\u003e\u003ci\u003eInfosys McCamish Systems, USA \u003c\/i\u003e\u003ci\u003eJuriShare - Contract Generation System \u003c\/i\u003e\u003ci\u003eThe National Police Immigration Service, Norway \u003c\/i\u003e\u003ci\u003eThe Office of Secretary to Govt of Federation of Nigeria \u003c\/i\u003e\u003ci\u003ePershing LLC, a BNY Mellon Company, USA \u003c\/i\u003e\u003ci\u003eState of Hawaii, Department of Human Services, USA\u003c\/i\u003e\u003ci\u003eState of Maine, USA \u003c\/i\u003e\u003ci\u003eThe Antwerp Port Authority, Belgium \u003c\/i\u003e\u003ci\u003eTIAA-CREF, USA \u003c\/i\u003e\u003ci\u003eWESTMED Practice Partners, USA \u003c\/i\u003e\n\u003c\/ul\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 274\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.58 x 10 x 7 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 10, 2015\u003c\/div\u003e\n            ","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":43156445003839,"sku":"9780986321405","price":21.04,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/Q6_YWWdsW49780986321405.webp?v=1776972364","url":"https:\/\/dhlswag.com\/products\/thriving-on-adaptability-best-practices-for-knowledge-workers-paperback","provider":"BBB","version":"1.0","type":"link"}