{"product_id":"top-tasks-a-how-to-guide-paperback","title":"Top Tasks: A How-to Guide - Paperback","description":"\u003cp\u003eby \u003cb\u003eGerry McGovern\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eEssence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 184\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.42 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 05, 2018\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42712911347775,"sku":"9781916444607","price":34.56,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/ba8fedd32225c1d88eadd94a3f950d7e.webp?v=1765062783","url":"https:\/\/dhlswag.com\/products\/top-tasks-a-how-to-guide-paperback","provider":"BBB","version":"1.0","type":"link"}