{"product_id":"transforming-technical-services-through-training-and-development-paperback","title":"Transforming Technical Services through Training and Development - Paperback","description":"\u003cp\u003eby \u003cb\u003eMarlee Givens\u003c\/b\u003e (Author), \u003cb\u003eSofia Slutskaya\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eBusy technical services managers looking for reliable, theoretically-sound methods to incorporate formal and informal staff development into the everyday work of their employees will find them in this practical guide from Core: Leadership, Infrastructure, Futures.\u003c\/p\u003e\u003cp\u003eTechnical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services professionals and paraprofessionals keep up with evolving best practices for the work they do. Fortunately, libraries can adopt methods such as Training Within Industry (TWI), lean management, and instructional design methodologies to develop a learning culture that continuously improves service delivery. Using case studies, this collection showcases a variety of creative and practical training development and organizational strategies that libraries and consortia have used to tackle issues related to skills gaps, remote work, student worker turnover, reorganizations, technology migrations, and more. You will learn about\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003etechniques for establishing a positive training and learning culture; \u003c\/li\u003e\n\u003cli\u003eproject management tools and business methodologies such as a Deming approach and just-in-time training for continuous improvement and staff skill development; \u003c\/li\u003e\n\u003cli\u003ereactive and proactive approaches in the training program for the University of Nevada, Las Vegas Acquisitions Unit; \u003c\/li\u003e\n\u003cli\u003ehow the University of Toronto Libraries (UTL) harnessed the power of remote work to undertake a library services platform migration during the pandemic;\u003c\/li\u003e\n\u003cli\u003eapplying concepts from information literacy instruction to e-resources training; \u003c\/li\u003e\n\u003cli\u003ereinventing student worker training;\u003c\/li\u003e\n\u003cli\u003ecollaborative initiatives such as cross-organizational learning through Community of Practice (CoP); \u003c\/li\u003e\n\u003cli\u003eassessing metadata competencies by transforming records for a multi-system migration in an academic library at a R1 research university; and\u003c\/li\u003e\n\u003cli\u003ehow staff training and documentation eased a library system's transition from Voyager to Alma.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eMarlee Givens\u003c\/b\u003e has been librarian for modern languages and a library learning consultant at the Georgia Tech Library since 2017, and liaison to the School of Psychology there since 2018. In this position she works with faculty in the schools of Modern Languages and Psychology to support their teaching and scholarship, provides classroom and online instruction, and facilitates learning for library employees. Marlee also holds two certificates in learning design from the Association for Talent Development. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cb\u003eSofia Slutskaya\u003c\/b\u003e is the head of resource description at Emory University's Woodruff Library. Over the years, Sofia has held a variety of positions in both public and technical services. Her research interests include staff training, cataloging print and electronic materials, e-resource management, and e-book acquisitions. \u003cbr\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 168\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.39 x 8.9 x 5.98 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 05, 2022\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42704637132863,"sku":"9780838948774","price":151.18,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/f3cc67113441d880b9f86459462bbb4f.webp?v=1765033962","url":"https:\/\/dhlswag.com\/products\/transforming-technical-services-through-training-and-development-paperback","provider":"BBB","version":"1.0","type":"link"}